TERMS

Terms of use

Basic terms designed to support safe use of our care and services.

About this translation This English version is provided for convenience. If any wording differs from the Japanese version, the Japanese version applies.

By using the clinic, you are considered to have reviewed these terms. For urgent symptoms, contact an emergency medical service rather than relying on this website.

01

Scope

These terms set out the basic conditions for using medical care, exercise therapy, this website and other services provided by the clinic.

02

Personal information

Personal information is handled in accordance with our Privacy Policy.

03

Medical care

A physician determines care individually after assessing the patient. Do not make medical decisions based only on this website; consult a medical institution if you have symptoms.

04

Insured care

For care covered by Japanese public health insurance, present a My Number health insurance card, eligibility certificate or other valid document. If eligibility cannot be confirmed, you may be asked to pay the full amount initially.

05

Self-pay care

Self-pay care is not covered by Japanese public health insurance. Apply only after receiving and understanding an explanation of the service, cost, expected benefits and risks.

06

Exercise therapy

Exercise therapy is provided after physician assessment and on medical instruction. For safety, accurately report your condition and medicines on the day. Treatment may be stopped or changed depending on your condition.

07

Website

We take care to keep information accurate but may change or remove it without notice. We are not responsible for content on external websites.

08

Prohibited conduct

Harassment of other patients or staff, disruption of care, unauthorized photography or recording, infringement of rights, and conduct contrary to law or public order are prohibited.

09

Social media

Do not post images or video taken inside the clinic, or information that could identify patients or staff, without permission. See the separate Social Media Policy for our official accounts.